Quality Policy

Senior management of THISTLE DESIGN (MMC) Ltd recognises the importance of quality in the design, manufacture and repair of encoders, sensors and components in order to satisfy and exceed customers needs and expectations.

A Quality Management System has been established which meets the requirements of International standard ISO 9001:2015 and shall be implemented, maintained and improved throughout the company.

The manuals describing this system and its operation are held at the companies premises in Loanhead Midlothian.

This Quality Management System forms the foundation upon which all product and service quality programs will be built.

An intrinsic part of this approach will be the setting and reviewing of quality objectives implemented through the Management Review System.

Through this approach the continual improvement and suitability of the Quality Management System shall be maintained.

Senior management are committed to ensuring that appropriate resources are made available.

It is the intention of the management to ensure that all Thistle Design employees are aware of the importance, implementation and maintenance of the Quality Management System.

It is of prime importance to identify and satisfy the needs and expectations of our customers. This will include all regulatory and statutory requirements.

Senior managements objective and policy is to ensure that the Quality Management System is applied effectively throughout the company.

Click here for a copy of our ISO certificate TD_ISO90012015_Cert_2024